Terms of Service

AI NOTICE — PLEASE READ. The Services include AI-powered features (assistants, "personas," suggestions, summaries, voice interactions, and similar). AI output can be wrong, incomplete, biased, fabricated ("hallucinated"), or inappropriate. AI output is not medical, mental-health, parenting, child-development, legal, financial, or other professional advice, does not create a doctor–patient, therapist–client, or attorney–client relationship, and cannot call emergency services. In an emergency, call 911 (United States) or your local emergency number, or 988 (Suicide & Crisis Lifeline). Full terms governing AI features are in Section 7 below and in the Service Limitations & Medical Disclaimer.

1. Agreement to These Terms

These Terms of Service ("Terms") govern your access to and use of the Momeaze mobile application for iOS and Android (including distributions through the Apple App Store and Google Play), our website, and related services (collectively, the "Services") provided by Momeaze, LLC ("Momeaze," "we," "us," or "our").

By creating an account, accessing, or using the Services, you agree to these Terms, our Privacy Policy, our Service Limitations & Medical Disclaimer, and—if you install our mobile app—our EULA. If you do not agree, do not use the Services.

If you are using the Services on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.

Contact: legal@momeazeapp.com

Postal address: 5900 Balcones Drive, Suite 100, Austin TX 78731

Website / App: https://momeazeapp.com

2. Eligibility

The Services are primarily directed to adults located in the United States. The Services are made available only through the United States storefronts of the Apple App Store and Google Play. Use outside the United States is not directed or supported at this phase.

• You must be at least 18 years old (or the age of majority in your U.S. state of residence) to create an account and use the Services.
• The Services are not directed to children under 13, and we do not knowingly permit children under 13 to register. If you believe we have collected information from a child under 13 in violation of law, contact us at legal@momeazeapp.com.

3. Changes to the Terms or Services

We may modify these Terms at any time. We will provide notice as required by law. The "Last updated" date at the top will change when we post revisions. If you continue to use the Services after the effective date of changes, you accept the updated Terms. If you do not agree, you must stop using the Services and may delete your account.

We may also change, suspend, or discontinue features of the Services (including free or paid features) where permitted by law and your agreements with app stores or payment providers.

4. Accounts and Security

You must provide accurate registration information and keep it current. You are responsible for maintaining the confidentiality of your credentials and for activity under your account. Notify us promptly at legal@momeazeapp.com if you suspect unauthorized access.

We may suspend or terminate accounts that violate these Terms, create risk or legal exposure, or where we reasonably believe suspension is necessary to protect users, the Services, or third parties.

5. Description of the Services

Momeaze provides software and content designed to help users organize tasks, habits, goals, and related planning, and may include optional AI-powered features (where available and if you subscribe or enable them) such as suggestions, summaries, or conversational assistance. Features may vary by platform, region, and product tier.

The Services are for family-life organization, productivity, and informational purposes only. Momeaze is not a wellness program, medical service, mental-health service, or emergency service, and is not a substitute for professional medical care, mental-health treatment, diagnosis, therapy, or emergency services. If you are in crisis, contact local emergency services (in the United States, dial 911) or a crisis helpline such as 988 (Suicide & Crisis Lifeline).

5.1 Health Information and HIPAA (Plain Language)

Information you choose to enter related to wellness, mood, or family logistics may be sensitive under state law and must be handled as described in our Privacy Policy.

Momeaze is not acting as your HIPAA-covered healthcare provider or health plan solely by offering the consumer application, and information you provide is generally not HIPAA PHI in our hands. In v1, Momeaze has not entered into a Business Associate Agreement (BAA) with any covered entity, has not integrated with a regulated telehealth provider, and does not operate an employer-sponsored HIPAA program. If that posture changes, we will publish the updated treatment in a revision to this Section 5.1 and to the Privacy Policy.

6. Subscriptions, Fees, Trials, and Renewals

Certain features may require a paid subscription or in-app purchase. Pricing, billing cycles, trials, taxes, and accepted payment methods are presented at checkout and/or in the app store listing.

Auto-renewal: Paid subscriptions renew automatically unless canceled in accordance with the applicable rules of Apple App Store, Google Play, or another authorized payment path you used. You are responsible for managing cancellation through your store account or as we describe in-product. Where required by law, we disclose renewal terms before purchase.

Free tiers: We may offer a free tier with limited functionality. We may modify free-tier limits with reasonable notice where required.

Refund policy: Unless otherwise required by law or the applicable app store policy, subscriptions and in-app purchases made through the Apple App Store or Google Play follow those platforms' refund rules. For any direct (web) billing Momeaze may offer in the future, no refunds will be issued after the first seven (7) days of a paid period, except where required by law.

Price changes: We may change subscription prices where permitted; we will provide notice as required by law and/or platform rules.

Store terms control billing: If there is a conflict between these Terms and the Apple or Google rules governing billing, refunds, auto-renewal, or in-app purchases, the applicable app store terms govern those topics to the extent required by the store.

7. AI Features; AI Response Disclaimer; Acceptable Use

The Services may include AI-powered features—such as suggestions, summaries, voice interactions, recommendations, and conversational assistants or "personas" (collectively, "AI Features"). Any text, voice, audio, image, or other content generated, produced, or returned by AI Features ("AI Output") is produced by software using statistical and machine-learning techniques. This Section 7 applies whenever you use, view, or rely on AI Features or AI Output.

7.1 AI Response Disclaimer

By using AI Features, you acknowledge and agree to each of the following:

• AI Output may be wrong. AI Output can be inaccurate, incomplete, outdated, biased, misleading, fabricated (hallucinated), or inappropriate, even when it appears confident or authoritative. You should independently verify any factual statement, instruction, dosage, schedule, recipe, source citation, contact, address, calendar detail, or recommendation before relying on it.
• AI Output is not professional advice. AI Output is not medical, mental-health, psychiatric, nutritional, lactation, pediatric, parenting, safety, legal, tax, financial, or other professional advice.
• No professional relationship is formed. Your use of AI Features does not create a doctor–patient, therapist–client, attorney–client, or any other professional or confidential relationship.
• AI personas are software, not people. Our named AI persona, Mayla, is a software feature. She is not a real person, is not a licensed practitioner, and we do not verify clinical, legal, or other credentials for AI behavior.
• Outputs are probabilistic, not deterministic. The same question may produce different AI Output at different times. Past AI Output is not a promise of future performance or quality.
• Limited or no memory. Unless we expressly state otherwise, AI Features may have limited or no memory of prior conversations, may produce contradictory answers across sessions, and may forget, misattribute, or confuse details about you, your family, or your children.
• No emergency capability. AI Features cannot detect, monitor, escalate, or respond to emergencies and cannot contact emergency services, crisis lines, healthcare providers, or law enforcement on your behalf. If you or someone else is in danger, call 911 (United States) or your local emergency number, or use crisis services such as 988 (Suicide & Crisis Lifeline).
• Third-party AI providers. AI Features may be powered by third-party AI, OCR, hosting, or cloud providers. Your inputs—including prompts you type, voice you speak, photos you upload, and the profile, goals, calendar, family-member context, and chat history we provide as context—and the resulting AI Output, may be transmitted to and processed by those providers. The current sub-processor list is in Section 9.1 of our Privacy Policy.
• You are responsible for your decisions. You—not Momeaze—are responsible for any action you take or do not take based on AI Output, including actions related to your health, your family's health, your children, your finances, your legal rights, or your safety.
• Applicable AI law (Texas). Momeaze develops and deploys AI Features in a manner intended to comply with the Texas Responsible AI Governance Act (TRAIGA), Tex. Bus. & Com. Code Ch. 551 (effective January 1, 2026). The Texas Attorney General has exclusive enforcement authority under TRAIGA; there is no private right of action.

You use AI Features at your own risk and assume the full risk of any reliance on AI Output. To the maximum extent permitted by applicable law, this Section 7.1 is incorporated into the disclaimers in Section 12 and the limitation of liability in Section 13.

7.2 Acceptable Use of AI Features

You represent, warrant, and agree that you will not use AI Features to:

• Generate or facilitate illegal activity, harm, harassment, threats, stalking, fraud, deception, spam, malware, non-consensual intimate imagery, child sexual abuse material, content that exploits or endangers minors, or content that infringes others' rights;
• Provide medical, mental-health, legal, financial, or other professional advice to third parties, or to impersonate a licensed professional or any real person;
• Make decisions about a third party (including a minor, partner, or family member) that produce legal or similarly significant effects on that person without their consent;
• Circumvent safety filters, rate limits, content policies, or safety messaging in the Services;
• Train, fine-tune, evaluate, develop, or benchmark competing AI models, products, or services using AI Output, prompts, or Services data, except as we expressly authorize in writing.

7.2.1 Texas Responsible AI Governance Act — Prohibited Uses

In addition to and without limiting Section 7.2, you represent, warrant, and agree that you will not use, attempt to use, or assist any third party in using AI Features for any purpose prohibited by TRAIGA, Tex. Bus. & Com. Code Ch. 551, including:

• Unlawful discrimination against a protected class (TRAIGA §551.052);
• Inciting or encouraging physical self-harm, harm to another person, suicide, or criminal activity (TRAIGA §551.053(a)(1));
• Capturing biometric identifiers of any person without informed consent or otherwise in violation of CUBI, Tex. Bus. & Com. Code Ch. 503 (TRAIGA §551.053(a)(2));
• Infringing, restricting, or impairing a person's constitutional rights, including by manipulating a person's behavior in a materially harmful manner (TRAIGA §551.053(a)(3));
• Producing, distributing, or facilitating child sexual abuse material or other sexual material prohibited by TRAIGA §551.053(a)(4) or applicable federal or state law;
• Social scoring of any natural person based on social behavior, personal characteristics, or inferred traits (TRAIGA §551.053(a)(5)).

You agree that any such use is a material breach of these Terms and that Momeaze may suspend or terminate access immediately upon learning of any such use. You agree to indemnify Momeaze for any third-party claim or regulatory action arising out of your violation of this Section 7.2.1.

7.3 Operational Use of Automated Tools

We may use automated tools (including AI) for safety, abuse detection, fraud prevention, content moderation, quality monitoring, personalization, and product improvement, subject to our Privacy Policy and applicable law.

7.4 Trust, Abuse, and Scraping

You may report safety, abuse, or AI-output concerns to safety@momeazeapp.com. You may not use bots, scrapers, or automated means to extract data from the Services except through published APIs or features we expressly make available or authorize in writing.

7.5 Future Community / Public Content

If we introduce public posting, forums, or similar features, additional Community Guidelines will apply and will be referenced here.

8. User Content and License to Momeaze

You may submit or generate content through the Services ("User Content"), such as tasks, notes, images, or text. You retain ownership of your User Content, subject to the license below.

You grant Momeaze a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, display, and create technical copies of User Content as reasonably necessary to provide, secure, improve, and support the Services, and as described in our Privacy Policy.

You represent that you have all rights necessary to grant the above license and that your User Content does not violate these Terms or applicable law.

We may remove or restrict User Content that violates these Terms or creates risk, or when required by law.

9. Intellectual Property

The Services—including software, branding, visuals, templates, documentation, and our content (excluding your User Content)—are owned by Momeaze or our licensors and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you.

You may not: copy, modify, distribute, sell, lease, sublicense, reverse engineer (except where prohibited by applicable law), or attempt to extract source code from the Services, except as allowed by the app store rules applicable to your copy of the mobile app.

10. Third-Party Services

The Services may integrate with or link to third-party services (for example, calendar providers, analytics, messaging, authentication, AI model providers, or payment processors). Their use may be governed by third-party terms and privacy notices. Momeaze is not responsible for third-party services and does not endorse them.

11. App Store Terms (Apple App Store and Google Play)

If you downloaded the Services from Apple Inc. ("Apple") App Store or Google LLC ("Google") Google Play:

• Apple and Google are not parties to these Terms and are not responsible for the Services, customer support, or disputes between you and Momeaze, except as required under their respective terms.
• You must comply with the applicable store rules and end-user terms in addition to these Terms, including the Apple Media Services Terms and the Google Play Terms of Service and Google Play Developer Program Policies.
• Purchases handled through Apple or Google (including subscriptions and in-app purchases) are processed by Apple or Google; additional terms apply. Managing cancellation and billing issues typically starts in your App Store, Apple ID subscriptions, or Google Play subscriptions settings.
• You acknowledge Apple and Google (and their subsidiaries) may be third-party beneficiaries of portions of these Terms solely to enforce their respective rights under platform policies.

Billing/refund precedence: For payment, cancellation, and refund disputes that the stores expressly reserve to themselves, Apple's or Google's applicable purchase terms and dispute flows may apply in addition to these Terms.

12. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MOMEAZE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR TRADE USAGE.

MOMEAZE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT OR AI OUTPUT WILL BE ACCURATE, RELIABLE, OR SUITABLE FOR YOUR NEEDS.

Some jurisdictions do not allow certain disclaimers; in those jurisdictions, disclaimers apply to the fullest extent permitted.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• MOMEAZE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.
• MOMEAZE'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID MOMEAZE FOR THE SERVICES DURING THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Nothing in these Terms limits liability that cannot be limited under applicable law (for example, liability for gross negligence, fraud, or intentional misconduct).

14. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless Momeaze and its affiliates, officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Content; (b) your use of the Services in violation of these Terms or law; or (c) your violation of third-party rights.

15. Dispute Resolution; Governing Law

Governing law. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where U.S. federal or your U.S. state consumer protection rules prohibit that choice of law.

Venue / forum. Except where prohibited by law, you and Momeaze agree that the state and federal courts located in Harris County, Texas have exclusive jurisdiction over any dispute arising out of or relating to these Terms, the Services, AI Features or AI Output, or your relationship with Momeaze.

No arbitration; no class-action waiver. Momeaze and you have not agreed to resolve disputes through binding arbitration, and Momeaze is not asking you to waive your right to participate in a class action.

Notice and cure as a condition precedent to any Claim. "Claim" means any claim, demand, lawsuit, cause of action, complaint, dispute, or controversy you have or assert against Momeaze arising out of or relating to these Terms, the Services, AI Features or AI Output, or your relationship with Momeaze. No Claim may be filed or initiated until you have complied with both:

• 90-day notice window. You must send Momeaze written notice of the Claim within ninety (90) days following the event that gives rise to the Claim. If you do not send the required written notice within that 90-day window, the Claim is irrevocably waived and barred to the maximum extent permitted by law.
• 60-day cure period. After you send the notice, you must give Momeaze sixty (60) days to investigate, respond, and (if appropriate) cure or otherwise resolve the Claim. No Claim may be filed or initiated until the 60-day cure period has expired.

Required contents and delivery of the notice. The written notice must (a) be delivered by U.S. mail to Momeaze, LLC — Attn: Legal, 5900 Balcones Drive, Suite 100, Austin, TX 78731, with a copy by email to legal@momeazeapp.com; (b) identify you by full name, mailing address, email address, and account identifier; (c) describe the nature and factual basis of the Claim; and (d) state the specific relief sought.

Consequences of non-compliance. A Claim filed in violation of this Section 15 is subject to dismissal. Momeaze does not waive this condition precedent by participating in any pre-suit communications, settlement discussions, or platform-level support process.

Carve-outs (non-waivable rights). Nothing in this Section 15 limits or waives a non-waivable right under applicable consumer-protection law, including: (a) emergency or injunctive relief; (b) filing a complaint with a regulator or attorney general; (c) invoking a small-claims court; or (d) any other right that cannot be modified by contract.

Small claims. Either party may bring an individual action in small-claims court if eligible, subject to that court's own rules.

Consistency with the EULA. For users of our mobile app, EULA §15.1 and EULA §15.2 are intended to track this Section 15. Any conflict between them is to be resolved in favor of the more protective consumer right.

16. Export; Sanctions

You may not use or export the Services except as authorized by U.S. and other applicable export control and sanctions laws. You represent that you are not located in, under the control of, or a national or resident of any country or entity subject to U.S. embargo or similar restrictions.

17. General

Entire agreement: These Terms, the Privacy Policy, the Service Limitations & Medical Disclaimer, and (for the mobile app) the EULA are the entire agreement between you and Momeaze regarding the Services.

Assignment: You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

No waiver: Failure to enforce any provision is not a waiver.

Severability: If a provision is invalid, the remainder remains in effect.

Notices: We may provide notices through the Services, email, or other reasonable means.

Language: These Terms are published in English for the U.S. market. English controls unless a U.S. law expressly requires otherwise for your state.

18. Mobile App Acknowledgments (iOS and Android)

18.1 Apple App Store (iOS)

If you access the Services through the Apple App Store, you acknowledge and agree that:

• These Terms are between you and Momeaze only, not Apple;
• Apple has no obligation to furnish maintenance or support for the Services;
• If the Services fail to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price subject to Apple's policies; to the maximum extent permitted, Apple has no other warranty obligation;
• Apple is not responsible for addressing any claims relating to the Services or your use of it, including product liability, consumer protection, or legal compliance claims;
• In the event of any third-party claim that the Services infringe third-party IP rights, Momeaze (not Apple) is responsible for investigation, defense, settlement, and discharge;
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as they relate to your license of the iOS app, and Apple has the right to enforce these Terms against you as a third-party beneficiary.

18.2 Google Play (Android)

If you access the Services through Google Play, you acknowledge and agree that:

• These Terms are between you and Momeaze; Google is not responsible for the Services or for addressing claims you may have about the Services, subject to applicable Google Play refund and consumer rules where they apply.
• Support for the licensed application is Momeaze's responsibility, not Google's (except where Google provides tools or disclosures required by Google Play).
• Billing for subscriptions/in-app purchases may be processed through Google Play's billing system under Google's then-current terms, including auto-renewal and cancellation workflows published by Google.
• Google makes no warranty regarding the Services; to the extent permitted by law, damages arising from breach of warranty are Momeaze's responsibility.
• Subject to mandatory law, responsibility for addressing claims by you or third parties—including intellectual-property infringement, product liability, and consumer protection—lies with Momeaze.
• Google (and affiliates as applicable) may be a third-party beneficiary of these Terms only where required by then-current Google Play / Google Developer Program policies.

19. Contact

Momeaze, LLC

Contact: Momeaze, LLC · 5900 Balcones Drive, Suite 100, Austin TX 78731

Email: legal@momeazeapp.com